Course Overview
The biopharmaceutical industry is a highly knowledge-intensive sector, where patient safety, product quality, and operational performance depend on the effective management of knowledge and know-how across the product lifecycle.
This TU Dublin–accredited Knowledge Management (KM) micro-credential is designed specifically for life science and biopharmaceutical manufacturing operations. The programme equips participants with practical frameworks, tools, and confidence to unlock the value of organisational knowledge, improve decision-making, and strengthen operational and quality performance — every batch, every day.
What You Will Learn
Participants will gain:
A clear understanding of Knowledge Management principles in regulated life science environments
Practical tools to capture, share, and reuse critical operational and technical knowledge
Approaches to embed KM into manufacturing, quality, and technical processes
Skills to support investigations, CAPAs, risk management, and continual improvement
Insight into the relationship between KM, digitalisation, and AI
Programme Structure
The programme follows a proven KM framework, combining virtual instructor-led sessions with interactive in-person workshops. Participants apply learning directly to a real business challenge within their organisation.
Delivery approach:
Blended learning (approximately 70% self-study, 30% live delivery)
- Six online Instructor-Led live webinars (2 hours each) – weekly
- Student self – learning commitment of 2 to 3 hours per week for course project work
- Two Face – to Face (in person) workshops
- Opportunity to avail of Two dedicated 1:1 Coaching Sessions during the course to support the development of your Organisational KM Project (schedule of coaching sessions to be agreed upon commencement)
Expert input from global KM practitioners
Strong focus on practical application and measurable impact
- Course Assessment is Project-Based, focused on a real world KM Project undertaken within the participant’s organisation
Who Should Attend
This programme is designed for team leaders, managers, and key technical experts responsible for advancing site capabilities and improving organisational performance. Cross-functional participation is strongly encouraged.
Typical participants include professionals from:
Manufacturing Operations
Quality Operations and Quality Systems
MS&T / Technical Operations
Operational Excellence and Continuous Improvement
IT / Digital Transformation Teams
Human Resources and Learning & Development
Entry Requirements-
- The candidates should have at least 3 years of working experience within the BioPharmaChem sector.
- Ideally a minimum of 2 participants from an organisation for the course is recommended as it’s a project based course and requires practical approach to the workshops. Although, individual applicants are also welcome to join.
Watch the Informational video on the programme to learn more
Eligibility Criteria for Skillnet Funding:
- Skillnet Funding can only be applied where the employer pays the course fees on behalf of the student.
- Self-employed applicants can avail of the subsidy.
- BioPharmaChem Skillnet will issue the invoice directly to you or your organisation.
- Public-sector and companies outside of the Republic of Ireland are not eligible for the subsidy.
Testimonial
What our Alumni say
“I completed the KM for Life Sciences Operations as a KM Lead, and it truly re-energized me. The course didn’t just add tools to my kit — it changed how I see and practice KM every day. I now understand, in a more practical way, how metrics, culture, and change management tie into frontline work. The sessions gave me immediate, usable techniques for measuring impact and for capturing and sharing the tacit expertise that often lives only in people’s heads. That new lens has helped me better articulate the business value KM brings. More than that, the course renewed my mindset: KM depends as much on behaviours and trust as it does on systems. The culture and change-management modules gave me language and approaches I can use when speaking with leaders and with teams, so our knowledge practices actually stick. Overall, the program sharpened my insights, expanded my toolkit, and reignited my passion for KM. It’s practical, strategically grounded, and immediately useful for anyone leading knowledge management. On a personal level I also appreciated the chance to learn from peers — hearing other companies’ challenges and solutions was invaluable. Big thanks to Nuala and Marty — it was fantastic”
"The expertise of the presenters is such a strong component of the course content. The knowledge of the team is very strong and helpful to support learning within this very broad area."
"I really enjoyed this course as it reframed knowledge management from a theoretical concept into a practical, business‑focused discipline. It strengthened my ability to think systemically about how knowledge supports performance, scalability, and decision‑making. The learning has directly influenced how I approach improvement initiatives in my role."
"I recently completed the “Fundamentals of Knowledge Management for Life Science Manufacturing Operations” course and found it highly valuable and relevant to the life sciences industry. The course was well-structured, practical, and provided useful insights into how Knowledge Management can support manufacturing operations, quality, and continuous improvement. A sincere thank you to Dr. Nuala Calnan and Martin Lipa for their excellent delivery, practical examples, and engaging facilitation. I would highly recommend this course to professionals working in life science manufacturing and related areas. Sundar Chellamani"
