Description

This popular course aims to equip managers with essential coaching skills to enhance their leadership capabilities.
This program aims to be a comprehensive and engaging learning experience. It will be conducted through two interactive (3 hour) workshops and delivered online, ensuring flexibility and accessibility for participants. The program will include interactive discussions, case studies, role-plays, and practical exercises to facilitate active learning and skill application.

Course Delivery: 2 x 3-hour online workshops

Course Outline:

WORKSHOP 1 OUTLINE
Topic 1: Foundations of Coaching:
Learning Objectives:
– Define coaching and its role in effective leadership.
– Recognize the benefits of adopting a coaching approach.
– Understand the fundamental principles and techniques of coaching.
Topic 2: Develop Effective Communication and Active Listening Skills:
Learning Objectives:
– Enhance active listening skills
– Master effective questioning techniques for
– Learn how to trust, rapport, and open dialogue with team members.
Assigned Resources and Practice Exercises between sessions

WORKSHOP 2 OUTLINE
Topic 3: Apply Coaching Strategies in Performance Management:
Learning Objectives
– Learn how to set clear performance expectations and goals.
– Develop skills to provide constructive feedback and support growth.
– Identify strategies to support goal setting and build motivation
Topic 4: Harnessing Emotional Intelligence and embedding practice
Learning Objectives
– Enhance emotional intelligence to effectively manage emotions
– Develop empathy and adaptability to tailor coaching approaches
– Learn strategies embed coaching in everyday management scenarios